Effective Date: 22 Dec 2024
1. Acceptance of Terms By accessing and using the Ascend Makea website (“Site”), you agree to be bound by these Terms and Conditions (“Terms”). Ascend Makea is a trading name of Alightance Pte. Ltd. If you do not agree to these Terms, please do not use our Site or Services.
2. Services and Products Ascend Makea offers:
Design services and consultancy
Membership plans for creative access
Studio space rental for personal and professional projects
Conscious Maker’s workshops
Ascend Makea merchandise (available from June 2025)
All services and products are subject to availability and may change without prior notice.
3. Intellectual Property All content on this Site, including images, text, designs, logos, and other materials, is owned by Alightance Pte. Ltd. or its licensors. Unauthorized use, copying, or distribution is prohibited without written consent.
4. Membership Plans Memberships grant access to specified studio spaces, equipment, and certain workshop discounts, according to the chosen plan. Members must follow all studio guidelines and safety protocols. Memberships are non-transferable.
5. Workshop Registration and Attendance Workshop seats are limited. Full payment is required to secure your registration. Cancellations:
More than 7 days before the workshop: full refund
Less than 7 days: 50% refund
No-shows: No refund Ascend Makea reserves the right to reschedule or cancel workshops; a full refund or alternative options will be offered.
6. Merchandise Sales All merchandise purchases are final unless goods are defective or incorrect. Returns for faulty products must be requested within 7 days of receipt. We reserve the right to reject returns that do not meet our policy criteria.
7. Payment Terms All prices are listed in SGD unless otherwise stated. Payment methods accepted include credit card, PayNow, and bank transfer. Payment must be completed before service commencement or product dispatch, unless otherwise agreed.
8. Cancellation Policy For custom design services or studio bookings:
Cancellations within 24 hours of booking: Full refund
Cancellations 48 hours before session: 50% refund
Cancellations within 24 hours of session: No refund
9. Limitation of Liability Ascend Makea provides services “as is.” We do not guarantee uninterrupted access or error-free services. To the maximum extent permitted by law, Ascend Makea is not liable for any indirect, incidental, or consequential damages arising from use of our services or products.
10. User Conduct You agree not to misuse the Site or Services, including but not limited to:
Uploading malicious code
Violating any law
Infringing on intellectual property rights
Misusing studio equipment Violation may result in account suspension or termination without refund.
11. Privacy Policy We respect your privacy. Your data is collected to provide services, process payments, and communicate with you. We will not sell your information to third parties. Full details are available in our Privacy Policy.
12. Changes to Terms We may update these Terms from time to time. Updated versions will be posted on this page with a revised effective date. Your continued use of the Site or Services after changes are posted constitutes your acceptance.
13. Governing Law These Terms are governed by the laws of Singapore. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Singapore.
14. Contact Information For any questions about these Terms, please contact us:
Email: ask@ascendmakea.com
Address: 19 Thomson Hills Drive, Singapore 574763